Terms and Conditions

1. Website User Agreement

By using this website, you agree to abide by the terms and conditions outlined herein, as well as our privacy policy, returns policy, and any other applicable laws or regulations. You must cease using the website if you do not agree with these terms.

2. Orders and Payments

Free Shipping: First-time customers worldwide receive free shipping on orders over $500. Domestic orders over ₹499 qualify for free shipping.
Payment: Personal credit cards must be used for purchases. URBANHIDES is not responsible for credit card fraud.
Prices: Prices are in Indian Rupees and are subject to change without notice due to taxes, duties, and laws.

3. Shipping and Delivery

Shipping Charges: Vary based on weight for domestic and international deliveries.
User Responsibility: Users are responsible for accurate information. URBANHIDES is not liable for delays due to uncontrollable factors.
International Shipping: Customers are responsible for duties and taxes.

4. Exchanges and Returns

Returns: Only accepted for online purchases. Damaged items must be reported within 48 hours and returned within a week.
Repair: URBANHIDES covers repair costs after goods are returned, excluding courier charges.
Personalized Items: Cannot be returned or exchanged.
Cancellation: Orders can be canceled if not shipped. No credit refund after shipping. No cancellation for transit delays.

5. Product Variations

Color Variations: Colors may vary due to monitor differences. Leather products have natural variations.
Wear & Tear: Natural wear improves appearance. Some products may have inherent variations due to material properties.

6. Product Availability and Alteration

Availability: Some products may be out of stock temporarily. Not all items available online may be in physical stores.
Alterations: URBANHIDES reserves the right to change product specifications without notice.

7. Warranty and Liability

Warranty: URBANHIDES disclaims all warranties, express or implied, regarding website content and merchandise.
Liability: URBANHIDES is not liable for losses, damages, or errors related to website use or product purchase.

8. Trademark and Intellectual Property

Ownership: All intellectual property belongs to URBANHIDES and cannot be used without consent.
Ownership of the website and its content is with URBANHIDES, protected by copyright.
Unauthorized use is strictly prohibited and may result in legal action.

By using this website, you accept and agree to these terms and conditions. URBANHIDES reserves the right to modify these terms at any time without notice. It is your responsibility to review them periodically.

Privacy Policy

Last Updated: October 26, 2023

Our Commitment to Your Privacy

We respect and protect your privacy at Urbanhides.in. This Privacy Policy explains how we handle your information. We may update this policy, so please check for changes.

Information We Collect

We collect:

Name
Contact Information, including email
Preferences, including likes and postal code
Survey Data from client surveys and offers

How We Use Your Information

We use your information for:

Internal Record-keeping: To improve our products and services.
Promotional Communication: Sending emails about new products, special offers, or information we believe interests you.
Market Research: Occasionally, we contact you for research purposes.

Security Measures

We are committed to data security, employing administrative, technical, and physical measures to protect your data from unauthorized access or disclosure.

Cookies

Cookies are used to enhance website functionality and conduct online traffic analysis. They adapt web applications based on your preferences.

Contact Us

For questions or concerns: